These terms apply to your use of ardenandrose.com and to any order you place with Arden & Rose. By using our website or placing an order, you agree to these terms.
Orders
When you place an order, you'll receive an email confirming we've received it. Your order is accepted once it has been dispatched. We may cancel an order and refund you in full if an item is unavailable, if there is an error in the price or description, or if we suspect fraud.
Prices and payment
All prices are in Australian dollars (AUD). Payment is taken in full at checkout. We may change prices at any time, but changes won't affect orders that have already been placed.
Products
We do our best to show product colours, sizes and details accurately. Colours can look slightly different depending on your screen, and measurements may vary slightly. Please check the size chart on each product page before ordering.
Delivery
Delivery options, costs and estimated times are set out on our Delivery page. Delivery times are estimates, not guarantees.
Returns and refunds
Our returns process is set out on our Returns & Refunds page.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits or excludes any rights you have under the Australian Consumer Law.
Use of our website
You agree not to misuse our website, including by attempting to gain unauthorised access, introducing harmful code or using it for any unlawful purpose. All content on this website, including images and text, belongs to Arden & Rose or its licensors and may not be copied without permission.
Limitation of liability
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website or products. Where our liability can't be excluded but can be limited, it is limited to replacing the goods, repairing them or refunding the price paid.
Privacy
We handle your personal information in line with our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The version on this page at the time you place your order applies to that order.
Contact
Questions about these terms? Email us at support@ardenandrose.com.